Motability FAQ

Browse through the below categories to find the answers to frequently asked questions (FAQs) about Motability:

What is Motability?

The Motability Scheme exists to help those eligible achieve greater independence through access to affordable vehicles. Operated by Motability Operations Ltd., an independent non-profit company that is authorised and regulated by the Financial Conduct Authority, they lease cars to customers in exchange for their mobility allowance. It works under contract to the Motability charity, which is responsible for oversight of the Scheme.

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How do I join the motability scheme?

You can join the motability scheme by getting in touch with a Williams motability expert today. With locations in Bolton, Liverpool, Manchester, Rochdale, and Stockport, we are well-placed to serve customers across the North West. Every location has modern, spacious showrooms that are easily accessible, and our on-site experts can help you through every step of the process, from ordering to delivery.

Am I eligible to join the motability scheme?

You are eligible to join the Motability Scheme if you have at at least 12 months' award remaining, and receive any of the following allowances:

War Pensioners’ Mobility Supplement
War Pensioners’ Mobility Supplement
Enhanced Rate Mobility Component of Personal Independence Payment
Armed Forces Independence Payment

‍ ‍You can also take advantage of the motability scheme if; You are the parent or guardian of someone under the age of 18 (and older than 3), who is in receipt of one of the above benefits. Or a nominated driver of someone who is in receipt of the above benefits.

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What are adaptations?

An adaptation is a device, that can be fitted to your car, to improve your driving experience. Adaptations are available to: help you drive, to help you stow your wheelchair or scooter and to help you get in and out of your car.

Can I transfer adaptations from my old car?

If you have previously had a motability vehicle then it could be possible that your adaptations are transferrable onto your BMW or MINI. Williams Motability expert's will be able to advise if your current adaptations can be transfered onto your vehicle, and in the majority of cases, you will not occur any extra costs.

What is a nominated driver?

On the Motability Scheme, you are able to name a nominated driver as part of your lease; this can be yourself, friends, family or carers. Nominated drivers are simply the name given to the selected drivers you have chosen to drive your Motability car. All nominated drivers must meet certain requirements to be eligible.

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2 Vincent Way, Raikes Lane, United Kingdom, BL3 2NB

Reg. Company Number: 597708

VAT Reg. No. GB 732 5259 39

Financial Disclosure

Williams Motor Co (Holdings) Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Williams Motor Co (Holdings) Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. For used vehicles we will receive a fixed commission for introducing you to lenders which is calculated by reference to the vehicle or as a percentage of the amount you borrow. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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