Proactive Care | Manchester, Merseyside & Cheshire

At Williams MINI, we know your MINI is part of your everyday adventures. MINI Proactive Care uses intelligent vehicle monitoring and connected technology to identify servicing, maintenance or repair requirements early, helping keep you moving with fewer unexpected interruptions.

From remote support and personalised service appointments to convenient features through the MINI App, Proactive Care connects you with expert help whenever your MINI needs attention.

MINI Proactive Care. Service that thinks ahead.

Your MINI continuously monitors important vehicle systems and securely shares relevant information with MINI.

When a servicing requirement or potential issue is identified, you may receive a notification through the MINI App, by email, SMS or directly in your vehicle. For urgent issues, a MINI expert may contact you by phone to help arrange the right support.

Remote support, wherever you are.

Relevant vehicle information can be reviewed remotely, allowing MINI specialists to understand the issue and offer personalised guidance.

In some cases, assistance can be provided without a workshop visit. When an appointment is required, your chosen Williams MINI Centre can prepare in advance and arrange any necessary parts before you arrive, helping make the process quicker and more convenient.

Your MINI, connected through the MINI App.

The MINI App keeps useful vehicle information and support in one convenient place.

You can:

Receive Proactive Care and service notifications
Check fuel level, battery charge, range and service requirements
Locate your MINI and remotely lock or unlock the doors
Book an appointment with your preferred Williams MINI Centre
Access accident and breakdown assistance
Connect with MINI support when you need help

Available functions can vary depending on the age and specification of your MINI.

Personalised service appointments.

When maintenance or repair work is required, your preferred MINI Service Partner can contact you with a tailored appointment suggestion.

Relevant vehicle information can be reviewed before your visit, helping the Williams MINI team understand what is required and prepare for your appointment in advance.

Support when the unexpected happens.

Whether you experience a breakdown, accident or technical issue, MINI support is only a call or tap away.

MINI specialists can provide remote assistance or connect you with an appropriate MINI Service Partner. Roadside Assistance is also available across most of Europe, subject to eligibility and cover.

Your benefits at a glance.

Proactive support
Identify potential servicing needs before they cause disruption.

Remote assistance
Receive personalised support based on your MINI’s vehicle data.

Connected convenience
Manage notifications, servicing and support through the MINI App.

Tailored appointments
Receive appointment suggestions based on your MINI’s requirements.

MINI expertise
Get expert care from MINI-trained technicians using Genuine MINI Parts.

Getting connected.

To make the most of MINI Proactive Care:

Download the MINI App and enable notifications
Activate your MINI Connected account
Add your vehicle and preferred Williams MINI Centre
Keep your email address and telephone number up to date
Enable the required permissions and communication preferences

Once everything is set up, MINI Proactive Care works in the background, helping you spend less time worrying about maintenance and more time enjoying your MINI.

Stay connected to your MINI.

Download the MINI App to access vehicle information, Remote Services, service booking and support wherever your journey takes you.

Contact your local Williams MINI Centre or book your next service online.

Get in Touch

Whatever your question or feedback we are here to help. So please feel free to contact us.

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2 Vincent Way, Raikes Lane, Bolton, United Kingdom, BL3 2NB

Reg. Company Number: 597708

VAT Reg. No. GB 732 5259 39

Financial Disclosure

Williams Motor Co (Holdings) Ltd is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Williams Motor Co (Holdings) Ltd to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only. We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.