Motability FAQ

Browse through the below categories to find the answers to frequently asked questions (FAQs) about Motability:

What is Motability?

The Motability Scheme exists to help those eligible achieve greater independence through access to affordable vehicles. Operated by Motability Operations Ltd., an independent non-profit company that is authorised and regulated by the Financial Conduct Authority, they lease cars to customers in exchange for their mobility allowance. It works under contract to the Motability charity, which is responsible for oversight of the Scheme.

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How do I join the motability scheme?

You can join the motability scheme by getting in touch with a Williams motability expert today. With locations in Bolton, Liverpool, Manchester, Rochdale, and Stockport, we are well-placed to serve customers across the North West. Every location has modern, spacious showrooms that are easily accessible, and our on-site experts can help you through every step of the process, from ordering to delivery.

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Am I eligible to join the motability scheme?

You are eligible to join the Motability Scheme if you have at at least 12 months' award remaining, and receive any of the following allowances:
  • War Pensioners’ Mobility Supplement
  • War Pensioners’ Mobility Supplement
  • Enhanced Rate Mobility Component of Personal Independence Payment
  • Armed Forces Independence Payment

‍ ‍You can also take advantage of the motability scheme if; You are the parent or guardian of someone under the age of 18 (and older than 3), who is in receipt of one of the above benefits. Or a nominated driver of someone who is in receipt of the above benefits.

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What is covered in the motability scheme?

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What are adaptations?

An adaptation is a device, that can be fitted to your car, to improve your driving experience. Adaptations are available to: help you drive, to help you stow your wheelchair or scooter and to help you get in and out of your car.

Am I able to get more than one adaptations?

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Nullam egestas, justo a volutpat luctus, libero tortor auctor nisl, eleifend pellentesque ligula nisl non nibh. Suspendisse at turpis vitae nunc consequat faucibus. Sed pulvinar bibendum consectetur. Sed lacus tortor, commodo hendrerit hendrerit nec, tempor in ex. Phasellus leo nisl, pulvinar in pharetra eu, lobortis sit amet elit. Donec mauris turpis, vehicula sed libero eget, luctus dignissim dui. Nulla quis vestibulum lectus.

Can I transfer adaptations from my old car?

If you have previously had a motability vehicle then it could be possible that your adaptations are transferrable onto your BMW or MINI. Williams Motability expert's will be able to advise if your current adaptations can be transfered onto your vehicle, and in the majority of cases, you will not occur any extra costs.

What is a nominated driver?

On the Motability Scheme, you are able to name a nominated driver as part of your lease; this can be yourself, friends, family or carers. Nominated drivers are simply the name given to the selected drivers you have chosen to drive your Motability car. All nominated drivers must meet certain requirements to be eligible.


How many drivers can I have?

A maximum of two named drivers, of your choice, are included as part of your lease to drive your Motability car. This can be yourself, friends or family and carers. An additional third driver can be added, but a cost will occur. All nominated drivers must meet certain requirements to be eligible.


Can someone else drive for me?


Do I need a driving license?

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Nullam egestas, justo a volutpat luctus, libero tortor auctor nisl, eleifend pellentesque ligula nisl non nibh. Suspendisse at turpis vitae nunc consequat faucibus. Sed pulvinar bibendum consectetur. Sed lacus tortor, commodo hendrerit hendrerit nec, tempor in ex. Phasellus leo nisl, pulvinar in pharetra eu, lobortis sit amet elit. Donec mauris turpis, vehicula sed libero eget, luctus dignissim dui. Nulla quis vestibulum lectus.​

Does the disabled person receiving Motability always need to be in the vehicle?

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Nullam egestas, justo a volutpat luctus, libero tortor auctor nisl, eleifend pellentesque ligula nisl non nibh. Suspendisse at turpis vitae nunc consequat faucibus. Sed pulvinar bibendum consectetur. Sed lacus tortor, commodo hendrerit hendrerit nec, tempor in ex. Phasellus leo nisl, pulvinar in pharetra eu, lobortis sit amet elit. Donec mauris turpis, vehicula sed libero eget, luctus dignissim dui. Nulla quis vestibulum lectus.

What kind of Motability car can I get?

We’re delighted to be able to offer a premium ownership experience with BMW and MINI models on the Motability Scheme. Whichever you choose, convenient adaptations can make driving and living with your motability car easier and more comfortable – often at no cost.

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Under the scheme, can I have a Motability car as well as a scooter?

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Nullam egestas, justo a volutpat luctus, libero tortor auctor nisl, eleifend pellentesque ligula nisl non nibh. Suspendisse at turpis vitae nunc consequat faucibus. Sed pulvinar bibendum consectetur. Sed lacus tortor, commodo hendrerit hendrerit nec, tempor in ex. Phasellus leo nisl, pulvinar in pharetra eu, lobortis sit amet elit. Donec mauris turpis, vehicula sed libero eget, luctus dignissim dui. Nulla quis vestibulum lectus.​

Can a Motability car be returned early?

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Nullam egestas, justo a volutpat luctus, libero tortor auctor nisl, eleifend pellentesque ligula nisl non nibh. Suspendisse at turpis vitae nunc consequat faucibus. Sed pulvinar bibendum consectetur. Sed lacus tortor, commodo hendrerit hendrerit nec, tempor in ex. Phasellus leo nisl, pulvinar in pharetra eu, lobortis sit amet elit. Donec mauris turpis, vehicula sed libero eget, luctus dignissim dui. Nulla quis vestibulum lectus.​

What cars can you get on Motability?

We’re delighted to be able to offer a premium ownership experience with BMW and MINI models on the Motability Scheme. Whichever you choose, convenient adaptations can make driving and living with your motability car easier and more comfortable – often at no cost.

What is contract hire?

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Can I apply for financial help on the motability scheme?

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Nullam egestas, justo a volutpat luctus, libero tortor auctor nisl, eleifend pellentesque ligula nisl non nibh. Suspendisse at turpis vitae nunc consequat faucibus. Sed pulvinar bibendum consectetur. Sed lacus tortor, commodo hendrerit hendrerit nec, tempor in ex. Phasellus leo nisl, pulvinar in pharetra eu, lobortis sit amet elit. Donec mauris turpis, vehicula sed libero eget, luctus dignissim dui. Nulla quis vestibulum lectus.

What is contract hire?

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Nullam egestas, justo a volutpat luctus, libero tortor auctor nisl, eleifend pellentesque ligula nisl non nibh. Suspendisse at turpis vitae nunc consequat faucibus. Sed pulvinar bibendum consectetur. Sed lacus tortor, commodo hendrerit hendrerit nec, tempor in ex. Phasellus leo nisl, pulvinar in pharetra eu, lobortis sit amet elit. Donec mauris turpis, vehicula sed libero eget, luctus dignissim dui. Nulla quis vestibulum lectus.

How do I pay for my motability car?

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Who can I put on the insurance?

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