BMW Proactive Care

Keeping your BMW at its best – without the guesswork.

At Williams BMW, we know that owning a BMW is all about enjoying the drive. That’s why we offer BMW Proactive Care – a smart, complimentary service that helps you stay one step ahead of your car’s needs.

It’s designed to detect potential issues early, so you can avoid surprises and keep your BMW running smoothly.


How It Works

Your BMW is packed with clever technology – and Proactive Care puts it to good use. It monitors your car’s health and lets you know when something needs attention. Whether it's time for a service or something more urgent, you'll hear from us before it becomes a problem.

What You Can Expect

  • Early WarningsYour BMW uses built-in sensors to spot maintenance needs before they turn into bigger issues.
  • Clear, Helpful CommunicationYou’ll get updates through the My BMW app, your car’s display, email, or even a quick call if something needs urgent attention.
  • No SurprisesWe’ll keep you in the loop with what’s needed, how long it’ll take, and what it’ll cost – so you’re never caught off guard.
  • Expert Care, Every TimeAll work is carried out by BMW-trained technicians using genuine parts, right here at your local Williams Centre.

Getting Started is Simple

To make the most of BMW Proactive Care, just make sure:

  • You have an active ConnectedDrive account
  • Your vehicle is linked to your BMW ID through the My BMW app or online
  • Your contact details are up to date and you’ve chosen Williams BMW as your service partner

Once that’s set up, we’ll take care of the rest – giving you more time to enjoy your BMW, and less time thinking about maintenance.


Want to know more?

Get in touch with your local Williams BMW Centre or book a service to experience Proactive Care in action.